Info for wholesale customers

1. Minimum Order Value.

For wholesale customers of The Happi Empire, the minimum order value is £75.

2. Placing an Order

When you’re registered as a wholesale customer, you’ll be able to login to your online account and place your order automatically. Payments must be made via Stripe with a credit or debit card.

3. RRP

Goods purchased from The Happi Empire be sold at the recommended retail price (RRP) as a minimum. If the customer is reselling outside of the UK, the RRP shall reflect the current exchange rate, or the closest rounded figure, as a minimum. In the event that the wholesale customer chooses to put the products or goods on sale at a discount, they shall not discount the products more than 50% below RRP.

4. Wholesale Pricing

All prices are listed in GBP. Prices are subject to change without notice.

5. Returns

Returns must be made in writing within 7 days of delivery date via this contact form, quoting order number and reasons. No returns are acceptable without prior approval from The Happi Empire. The wholesale customer is liable for any shipping costs.

6. Delivery

Despatch time is 1 – 2 business days. Please then allow the additional postage time as listed below for your country.

UK: 2 – 3 working days

Europe: 4 – 6 working days

USA: 5 – 7 working days

AUS: 7 – 9 working days

Rest of the world: 10 – 14 working days

Please note, shipping times can be a little longer during peak seasons, like Christmas.

6. Shipping

Shipping is not included in the cost of goods. Shipping is calculated on an order-by-order basis as it is dependent on the weight of the order and country of delivery. You will be able to get an automate postage quote after adding your items to the cart, if you are placing an online order.

7. Payment Terms

Payment is required at the time of placing your order, before the products are shipped.

8. Restrictions

Unfortunately I’m not able to offer wholesale items to Amazon sellers. I have a store on Not On The Highstreet, which is an exclusive makers site, and their terms & conditions include that my products aren’t available on Amazon, to maintain the exclusive feel of the products sold on their site.

I already have an Etsy shop, so I’m not able to offer other Etsy shop owners the products at wholesale, unless that product is bundled into a gift box with other unique items. If you’re in a different country with a clearly defined brand and audience that is aligned with The Happi Empire brand, I would also love to work with you. Please get in touch to discuss this.

Finally, I don’t work with Ebay shops, in order to protect the unique and boutique feel of the brand.

9. Bulk orders

Please get in touch for special pricing on bulk orders of 50+ units.